Shipping policy
At Pachan Kranti, we aim to process, pack and deliver your orders safely and efficiently. This Shipping Policy explains our general order processing, shipping and delivery procedures.
Order Processing
Orders are generally processed within 1–2 business days after successful order confirmation and payment verification, where applicable.
Orders placed on Sundays, public holidays or during high-demand periods may require additional processing time.
Estimated Delivery Time
Orders within India are generally expected to be delivered within 3–7 business days after dispatch.
Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, local restrictions, operational delays or other circumstances beyond our reasonable control.
Shipping Coverage
We currently ship to serviceable locations within India. Availability of delivery to a particular PIN code is subject to the coverage of our courier and logistics partners.
In certain remote or non-serviceable locations, delivery may take longer or may not be available.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your order.
We may offer free shipping on selected products, order values, locations or promotional campaigns from time to time.
Order Tracking
Once your order has been dispatched, tracking information may be shared with you through email, SMS, WhatsApp or another available communication channel.
Tracking updates are provided by the courier partner and may occasionally take some time to update after dispatch.
Delivery Address
Customers are responsible for providing a complete and accurate shipping address, PIN code and contact number while placing an order.
Please review your delivery information carefully before completing your purchase. An incorrect or incomplete address may result in a delivery delay, failed delivery or return of the shipment.
Failed Delivery & Return to Origin
A shipment may be returned to us if delivery cannot be completed due to reasons such as an incorrect address, incomplete address, unavailable recipient, repeated unsuccessful delivery attempts or refusal to accept the shipment.
If re-shipping is requested after a failed delivery caused by incorrect customer information or recipient unavailability, additional shipping charges may apply.
Damaged or Tampered Package
If your package appears significantly damaged or tampered with at the time of delivery, we recommend taking clear photographs or a video of the package before opening it.
If the product inside is damaged or incorrect, please contact our customer support team within 48 hours of delivery with your order details and supporting photographs or video.
Delayed Orders
While we make reasonable efforts to ensure timely delivery, occasional delays may occur due to courier operations, weather, transportation issues, regional restrictions, high order volumes or other circumstances outside our reasonable control.
If your order is taking longer than the estimated delivery period, please contact us with your order number so that we can assist you.
Contact Us
For shipping, tracking or delivery-related assistance, please contact:
Pachan Kranti
Marketed by: Mehta Enterprises – Pachan Kranti
Bawadia Kalan, Bhopal, Madhya Pradesh – 462039
India
Customer Care: +91 98260 11253
Email: pachankranti@gmail.com