Privacy policy
At Pachan Kranti, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, contact our support team or otherwise interact with our services.
Information We Collect
We may collect information including:
- Your name
- Phone number
- Email address
- Billing and shipping address
- Order and purchase details
- Transaction-related information
- Device, browser and website usage information
- Information you provide when contacting customer support
Payment transactions may be processed through secure third-party payment service providers. We generally do not directly store your complete debit card, credit card or banking credentials.
How We Use Your Information
Your information may be used to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Send order confirmations and delivery updates
- Provide customer support
- Process payments, refunds or replacements where applicable
- Prevent fraudulent or unauthorized activity
- Improve our website, products and customer experience
- Maintain necessary business and transaction records
- Comply with applicable legal and regulatory requirements
Where permitted, we may also send product updates, offers or promotional communications. You may choose to stop receiving promotional messages at any time.
Cookies & Website Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, measure performance and support analytics or advertising activities.
You may be able to control or disable certain cookies through your browser settings. Disabling some cookies may affect certain website features.
Sharing of Information
We may share information with trusted third parties only where reasonably necessary to operate our business and provide our services.
These may include:
- Shopify and website service providers
- Payment gateways and financial service providers
- Courier and logistics partners
- Analytics and technology providers
- Customer communication service providers
- Professional or regulatory authorities where legally required
Third-party service providers may process information according to their own privacy policies and applicable legal requirements.
Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We may retain personal and transaction information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business records, resolve disputes and comply with applicable legal obligations.
Your Privacy Choices
Subject to applicable law, you may contact us regarding access to, correction of or deletion of personal information held by us.
Certain information may need to be retained where required for legal, regulatory, accounting, fraud-prevention or transaction-record purposes.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of websites operated by third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology or applicable requirements.
Any revised version will be published on this page and will become effective from the date stated below.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Pachan Kranti
Marketed by: Mehta Enterprises – Pachan Kranti
Bawadia Kalan, Bhopal, Madhya Pradesh – 462039
India
Customer Care: +91 98260 11253
Email: pachankranti@gmail.com
Effective Date: September 2026